
The much-hyped Palm Pre, dubbed the “iPhone killer”, was released last week. Its operating system succeeds the antiquated PalmOS that had only received incremental updates over the last decade. The initial reviews have been generally promising, and Palm’s Me2 device appears to offer a viable alternative to the Iphone and HTC Android phone. While useability and eye candy are critical to Palm Pre’s future, how does the device suit the medical community?
It’s important to realize that Palm has been the de-facto standard for medical software. Windows Mobile devices also offer equivalent software packages, but not nearly in as much breadth or stability. This is the main reason why I’ve stuck with my aging Palm TX
.
Skyscape and Epocrates are the two main companies that produce medical software for portable devices. As a physician, I basically only need two applications: a drug formulary and a reference manual for my specialty. For ophthalmology, the reference manual of choice is the Wills Eye Manual
.
Overall, the medical software availability for the Palm Pre is disappointing. Epocrates does not have a native WebOS edition available yet; the only means to access the drug formulary is to load a legacy hack. Likewise, none of the Skyscape applications have been ported to the new interface–you have to purchase the legacy emulator.
Given that the bulk of a medical application is reference text, you only need to write a user-friendly frontend to load the data. With the Skyscape applications, only one new frontend is needed for all of its manuals. Coding an intuitive interface is no overnight project, but not having useable software by the time your killer device is released will dispel customers.
I’ve noticed that Skyscape has also implemented a graded pricing scheme for its products. It offers a subscription service which provides free upgrades and phone support for one year. Afterward, it appears that the application stops working until you renew. Alternatively, you can purchase a “standard” package for about $20 more that allows you to use the product indefinitely but without updates. A subscription service makes absolutely no sense to anyone who never calls customer support anyway. While medicine is an evolving field, any new medical breakthroughs will unlikely make it into text within a year. I continue to be skeptical about this pricing scheme.
I assume that both Epocrates and Skyscape will eventually offer a discounted upgrade for early adopters once they release a native Palm WebOS application. In the meantime, I’m going to wait until these applications mature.
computing, medicine
medicine, tech